Troubleshooting
Common issues and how to resolve them.
The portal shows a 404
Re-save permalinks (Settings → Permalinks → Save). WooAccount registers its rewrite on activation, but aggressive caching or security plugins can occasionally shadow the rule. Deactivate/reactivate also flushes rules cleanly.
My theme still shows around the portal
That should be impossible after 1.1.0 — the portal renders its own standalone frame. If you see theme chrome, another plugin is forcing a template override; check for plugins hooking template_include with very late priorities.
A custom account endpoint looks bare
Third-party endpoints render in a compatibility slot with WooCommerce's own markup, normalized to the portal's tokens. For a fully native experience, the endpoint's owner can register a proper module route via wooaccount/portal/routes.
Translations look incomplete
All customer-facing strings are translated in PHP and delivered to the portal in one payload — a single .mo file covers everything. Update the translation file and clear any object cache if you customized strings.
Didn't find it? Ask us directly — a human answers.