Scope
This policy describes how WooAccount Pro updates are delivered and how update rights relate to your license. It is part of the Terms of Service and the Software License Agreement.
Update entitlement
Your license includes all WooAccount Pro updates — features, fixes and security releases — for the full 12 months of its term, on every plan. There is no separate update fee tier. While your license is active, your sites check for updates and receive them through the private update channel.
Release channels
Releases are published on a stable channel and occasionally on a beta channel. Stable is the default and the recommended channel for production stores. Beta releases (version numbers marked as release candidates) are published for early testing; they may be offered on an opt-in basis, are labelled as such in the update flow, and should not be run on production stores. What changed in each release is documented on the changelog.
How updates are delivered
Your WordPress site checks for updates through our update API using your license key. The response is cryptographically signed and verified by the plugin, and it contains a short-lived, single-use download token — never a public download URL and never your key in a URL. Before installing, the plugin verifies the package's published SHA-256 checksum; a mismatched package is rejected and deleted, not installed. Release packages are validated on our side before publication (structure, version header and integrity checks), and downloads are logged for audit.
These measures exist so that only authentic WooAccount code can arrive through the update channel. They are described publicly on the security page.
After a license expires
When a license expires: the Software already installed on your sites keeps working — the customer portal does not stop — but new activations are no longer possible, and update entitlement ends at the last release available during the term. Renewing extends the same license and restores entitlement; the update flow then offers current releases again. Temporary connectivity problems do not instantly cut entitlement: licensing results are cached on your site with a 14-day grace window, so short outages of your site or ours do not affect operation.
Versions and compatibility
Updates target the current stable release line; older versions should update to current before deep troubleshooting. Each release documents the WordPress, WooCommerce and PHP ranges it was tested against. If a future release must drop support for an environment (for example an old PHP version), that is stated in its changelog entry before it matters to you.
Security releases
Security issues are prioritized: confirmed vulnerabilities get a fix and an expedited release through the same signed update channel. Report anything you find to security@wooaccount.com — we acknowledge reports quickly (our published goal is within one business day) and never treat good-faith reporting as a breach of the Acceptable Use Policy.
If the product changes or is discontinued
WooAccount's roadmap is published on the Site and the changelog. If we ever decide to discontinue the product, we will announce an end-of-life plan on the Site in advance — including how long the licensing and update services will keep running so installed sites remain verifiable. [END-OF-LIFE COMMITMENTS (MINIMUM SUPPORT WINDOW ETC.) — TO BE SET AT REVIEW]
Changes to this policy
The current version of this policy applies to new purchases and renewals; for existing license terms, the version in force when the license started governs.