Customer Experience· 2 min
The portal, not a page
The origin argument for WooAccount: the account area is the most-visited authenticated surface in e-commerce, and it deserves the same design rigor as checkout.
Topic
customer portal
4 articles tagged with this topic.
UX & Design· 2 min
WooCommerce Customer Portal UX: Desktop vs Mobile
Thumb zones, table collapse, sticky navigation and typography: a concrete comparison of what the customer portal does differently on a 390px phone versus a 1440px desktop — and the mistakes that come from treating one as a shrunken other.
Customer Experience· 2 min
The WooCommerce Customer Dashboard: What Store Owners Actually Need
Store owners ask for dashboards; customers use them for four things. What belongs on the account first screen, what to cut, and how to tell whether yours is working — without vanity metrics.
Customer Experience· 3 min
WooCommerce My Account vs a Modern Customer Portal
The default WooCommerce My Account page lists endpoints. A customer portal answers questions. We compare the two surfaces side by side — information architecture, mobile behavior, self-service and the numbers that move.